Terms of Service

Last Updated: March 30, 2025

1. Introduction

Welcome to LegalExpat, a legal services provider specializing in Colombian immigration and expatriate services. These Terms of Service (“Terms”) govern your use of our website (the “Site”) and the legal services we provide (“Services”).

By accessing our Site or engaging our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our Site or Services.

2. About Our Services

LegalExpat provides legal consultation, document preparation, and representation services related to Colombian immigration, visas, residency, business formation, and other expatriate needs. Our team consists of qualified legal professionals with expertise in Colombian law.

While we strive to provide accurate and up-to-date information, our website content is for general informational purposes only and should not be construed as legal advice specific to your situation. Proper legal advice can only be given after a thorough review of your specific circumstances.

3. Client Relationship

Establishing a Client Relationship

A client-attorney relationship is only established when:

  • You explicitly engage our Services
  • We agree to provide such Services
  • You sign our formal engagement letter or contract
  • You make any required initial payment

Until all these conditions are met, no client-attorney relationship exists.

Your Responsibilities as a Client

As a client, you agree to:

  • Provide complete and accurate information relevant to your case
  • Respond promptly to requests for information or documents
  • Pay agreed-upon fees according to the specified schedule
  • Disclose any changes in circumstances that may affect your case
  • Follow our professional advice regarding Colombian legal matters

Our Commitments to Clients

We commit to:

  • Provide competent and diligent representation
  • Maintain client confidentiality in accordance with legal and ethical standards
  • Communicate regularly about the status of your case
  • Explain legal options and potential outcomes
  • Act in your best interests within the bounds of the law

4. Fees and Payment

Fee Structure

Our fee structure depends on the Service provided and may include:

  • Flat fees for specific document preparation or standardized services
  • Hourly rates for personalized legal consultation
  • Success fees for certain visa applications (detailed in specific engagement letters)

All fees will be clearly communicated before you engage our Services.

Payment Terms

  • Initial consultations may be subject to a fee, which will be specified when scheduling
  • Services typically require an advance payment or retainer
  • Payment methods include credit/debit cards, bank transfers, and other methods specified on our Site
  • Late payments may incur additional charges as detailed in your engagement letter

Refund Policy

Our refund policy varies by Service type:

  • Initial consultation fees are generally non-refundable
  • Advance payments or retainers for services not yet performed may be partially refundable at our discretion
  • No refunds are available for Services already performed, regardless of outcome

Detailed refund terms will be included in your engagement letter.

5. Website Use

Acceptable Use

You agree not to use our Site:

  • In any way that violates applicable laws or regulations
  • To transmit harmful code or interfere with site functionality
  • To collect or harvest any personal data from the Site
  • For unauthorized commercial purposes

Intellectual Property

All content on our Site is owned by or licensed to LegalExpat and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express permission.

Our Site may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

6. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages
  • Our total liability for any claims arising from the use of our Site or Services shall not exceed the amount you paid for the specific Service giving rise to the claim
  • We cannot guarantee specific outcomes for visa applications or other immigration matters

7. Indemnification

You agree to indemnify, defend, and hold harmless LegalExpat, its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorney’s fees) arising from your use of our Site or Services, your breach of these Terms, or your violation of any rights of a third party.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Colombia. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Bogotá, Colombia.

9. Changes to Terms

We may revise these Terms at any time by updating this page. By continuing to use our Site or Services after changes are made, you agree to be bound by the revised Terms.

10. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.